I looked here and nothing seemed to apply. But the advice is to turn Protected Mode back on once troubleshooting is complete. Look for 'Google Chrome.' Click it, then click Force quit. Under 'Processes,'look for 'Google Chrome' or 'chrome.exe.' Click it, then click End process. So I tried steps 1, 2, and 3 of the suggestions here, and what helped, like a charm, was to uncheck "Protected Mode" (in the Security(Enhanced) preference page). To see if Chrome's open and force quit out, follow the steps below for your operating system. Lately it got much worse, so that even starting Reader by itself without an open file would lead to it being non-responsive, mostly, forever. Keep us posted and let us know the outcome. 187 189 225 Book 3 : Working on the Desktop. Click Choose what to clear under Clear browsing data. CHAPTER 5 : Microsoft Account : To Sync or Not to Sync CHAPTER 6 : Privacy Control. I tried re-installing, repair installation, duck-duck-go'ing for answers, but nothing helped. Here are the steps: Click the three-dotted icon on the upper right part of the Edge browser. When I would open any pdf doc (with rare, occasional exceptions) Acrobat Reader would be unresponsive for a minute or so, and then work perfectly. I have had a similar problem for a long time.
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